Your System Gets A Lot of Use
Here in the DFW metro, your air conditioner gets a lot of use throughout the year. Even if you don’t need repairs, annual maintenance visits keep it running at its optimal performance. In the event you do need a repair, we’ve put together a list of things to help make your experience better.
Before We Get There
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Make sure you or someone over the age of 18 is present to provide access to your house and A/C.
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Be able to articulate the problem that your A/C unit is having.
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If you rent, check with your landlord to authorize repair and service work.
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Know where all your equipment is, not just your A/C unit, but the breakers, thermostat, and furnace.
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Move objects away from your unit and equipment to let the technician have easy access.
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Be able to explain to the technician what you have already done in an attempt at troubleshooting.
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Secure your pets in a room or in your garage to let the technician work safely.
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Give your technician a good phone number to confirm the appointment and get updates about their time.
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Be able to inform your technician about any previous work that was done on your unit.
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Have your model number ready, as well as any warranty information about your A/C unit.
Given the unfortunate situation of having A/C issues, we hope these tips help you have the best experience possible. Additionally, don’t hesitate to reach out to us for any of your AC repair or replacement needs.