Customer Service Representative
CUSTOMER SERVICE REPRESENTATIVE
COMPENSATION: $12 – $15 Per Hour Depending On Experience
*Cover Letter Required in order to be considered, detailing how your skills and qualifications meet our specific needs*
Reliant Air Conditioning’s “Gimmick Free” approach and focus on customer service has literally changed the face of the HVAC industry in the Metroplex. This is great for our customers as well as our employees. Being able to put the customer first each and every time leaves us with a great sense of satisfaction even after the blistering pace of a busy Summer day. We are also one of the few HVAC companies purposefully structured to keep its field employees working year round. This is no simple feat in such a seasonally driven business. But we know that our employees are our most important assets. Growth and security for our employees means growth and security for our company.
Now this is where you come in. Are you a good communicator? Are you detail oriented? Do you like to work hard and get the job done right every time? Do you want to work for a growing, privately owned company as part of a tight-knit team? Working in the AC business in Texas presents new challenges every day. We are looking for new team members who are ready to creatively face and overcome those challenges.
Reliant Air Conditioning is now hiring for Administrative and Customer Service positions in our Replacement Department!
- Assist with the processing of Replacement jobs
- Take inbound calls for our Service Department
- Create job folders
- Confirm appointments with homeowners
- Purchase permits and schedule city inspections
- Complete equipment registrations and file for various rebates
- Provide excellent and caring service to our customers
- Strong computer skills with proficiency in MS office, including Word, Excel, & Outlook
- Reliable with excellent attendance
- Work well with others in difficult situations to solve customer issues and achieve positive results
- Possess strong time management skills and ability to work under time constraints
- Excellent phone skills and written communication skills
- Express a pleasant and happy tone over the phone
- Consistently demonstrate a positive attitude and strong work ethic
Available positions have great earning potential and also enjoy the following benefits:
- Paid Holidays and Vacation
- Health Insurance
- Dental Insurance
- 401(k) savings plan with company matching contributions
Reliant Air Conditioning has served the Metroplex and surrounding areas with a reputation for quality workmanship, excellent service, and competitive pricing for over twenty years. Our commitment in the fields of new home construction, residential replacement, and residential service has combined to make us the fastest growing heating and air conditioning company in the Dallas and Fort Worth Metroplex.