The Reliant Air Conditioning Blog

What Questions To Ask Regarding AC Repair

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Your A/C Unit Runs A Lot, So…

Here in DFW, your A/C runs almost year-round. When it stops working, it can be uncomfortable for everyone. Make sure you get a reputable company that provides A/C repair services by asking the right questions and getting the right answers before letting anyone touch your system. You want the job done right so that you can enjoy a pleasant environment in your home or business. For your peace of mind, take the time to ask the business servicing your unit the right questions.

Questions We Recommend You Asking Your HVAC Company

  • Are your technicians certified?
  • Is your business licensed?
  • What types of insurance do you have? Are you fully covered with workers\’92 compensation?
  • Do you provide a written quote?
  • What type of warranty service is provided?
  • Can I speak with any references or satisfied customers?

Not Everyone Is An Expert

Although many contractors claim to be, not everyone is an expert at fixing air conditioning units. Because they don’t have the experience and dedication to customer service or they did not complete the proper certification, always work with a company that backs up its promise in writing. These contracts should outline their responsibilities and your rights. Choose a company that cares about taking care of your home because they have the certifications, licensing, and insurance that protects you.

Get Annual Service for Best Results

Many companies offer annual preventative maintenance agreements. Getting your A/C unit serviced annually before it is overworked in the heat of the summer, is one of the best ways to prolong the life (and efficiency) of the unit. As always, stay cool out there, and contact us if you need help with any of your air conditioning problems.

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