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Gimmick Free Since ’83!

To Our Everyday Heroes, Thank You: An AC Service Customer Story

Exceptional customer service is the cornerstone on which Reliant Air Conditioning builds its reputation as a customer-focused and reliable service provider. We love hearing from our customers, but we love knowing that our people are out and about making a real difference in the lives of those we serve. We received a letter from a local couple expressing their thanks to our team, who came together to ensure their comfort was fully taken care of when they needed us the most. We are humbled by the words they wrote, and we cannot thank them enough for their expression of gratitude toward our company.

Dear Reliant Air Conditioning,

We found out about Reliant through Angie’s List. As a result of that, we placed a lot more trust in Reliant from the beginning than we might have otherwise because of your excellent rating. However, nothing could have prepared us for the service that we received from your company.

We are both in our 90s and we did not welcome finding out that our unit – almost predictably – went out the day before the first freeze of 2015. After several estimates, we decided to get our new unit installed by Reliant. We live in a condo and there were numerous problems to work out.

We wanted to let you know how pleased we are with how Reliant handled our unique situation. Your employees went all out for us so that everything would be absolutely perfect before they were done. From the installation crew, to others who came out on calls, to your employees answering the phone, we were always so pleased with the way these problems were resolved.

We want to specifically acknowledge the following people for helping us over the last year and a half. Lapolena, Gabriel, Abel, James, Matt H. (the installation supervisor), Clinton, Raul, Chris, Gary, Keith, Angie, Connie, Sissy, and Lacy. All are amazing, professional, and helped us each in their own special way to see us through this complicated situation.

But lastly, we need to say, and it is the reason for us writing you this letter, that nothing in recent years in our experience with any business, could have been compared to the experience we had with your customer service manager, David. It seems trite to say that words cannot express, but they cannot. He was so fair with us, and the amazing thing is that he treats everyone this way. Yes, we did ask around, and the answer was always the same. How lucky you are, in this day and time, to have a person who is so principled and ethical and leaving such a favorable impression for your business as David. He treated us right, and we will never forget him for it. We will always literally, and we do mean literally, have a warm place in our hearts for him.

Sincerely,

Reliant Customers

The Unbeatable Excellence of Reliant Air Conditioning’s Customer Service

Our Mission: Improving Lives Through Outstanding Service

At Reliant Air Conditioning, the mission is more than just maintaining and repairing HVAC systems; it is about improving lives through outstanding service. A functioning air conditioner or heater is vital for comfort and safety, and the Reliant Air Conditioning team understands the importance of their role in ensuring this. The mission goes beyond technical service; it’s about providing reassurance and support in times of need. This customer-centered approach is why homeowners choose Reliant Air Conditioning. The team’s commitment to excellence in every aspect of their work—from the first phone call to the final installation or repair—reflects their dedication to this mission. It’s not just about solving a problem; it’s about making a positive difference in the daily lives of the customers, which remains the guiding principle behind everything Reliant Air Conditioning does.

At The Heart Of Service: Our Everyday Heroes

The heart of Reliant Air Conditioning’s service lies in the everyday heroes who make it their mission to deliver comfort and satisfaction. These are the skilled technicians who brave scorching heat and freezing cold to ensure that your HVAC systems are functioning perfectly. They are the compassionate customer service reps who answer your calls, always ready to listen and offer solutions. These individuals are the pillars of the company, embodying the values of reliability and trust that Reliant Air Conditioning stands for. Each team member’s dedication to their work not only defines the quality of service provided but also strengthens the bond with the communities they serve. Their daily commitment is what transforms a routine service call into a memorable experience for customers, making Reliant Air Conditioning a true champion in the HVAC industry.

Trust Us: Reliable Heating And AC Repairs By Reliant Air Conditioning

When it comes to heating and AC repairs, reliability is not just a promise, it is a guarantee from Reliant Air Conditioning. This is a company where trust is built through consistent, high-quality work and genuine care for the customer’s needs. Each service provided by Reliant Air Conditioning is backed by years of expertise and a commitment to do the job right the first time. Homeowners can rest assured knowing that their HVAC systems are in the hands of professionals who truly understand the intricacies of heating and cooling. The confidence that customers place in Reliant Air Conditioning is well-placed, as evidenced by the countless homes that have been kept comfortable through the company’s dedicated service. Trust in Reliant Air Conditioning for your heating and AC repairs, and join the multitude of satisfied customers who have experienced the reliability and quality that only Reliant Air Conditioning can provide.

Proudly Serving: Since 1983, Providing Gimmick-Free HVAC Services

Since its inception in 1983, Reliant Air Conditioning has stood out by providing gimmick-free HVAC services. This longevity in the industry is a testament to the company’s straightforward approach to business and service. Reliant Air Conditioning prides itself on honesty and transparency, offering customers only what they need without upselling unnecessary products or services. This integrity has earned them a loyal customer base that values the peace of mind that comes with each service call. By focusing on quality repairs and maintenance, rather than sales tactics, Reliant Air Conditioning has built a reputation as a stalwart in the community, a company that homeowners turn to for their HVAC needs with confidence. Proudly serving for decades, Reliant Air Conditioning continues to demonstrate that a commitment to gimmick-free service and customer satisfaction is the key to lasting success.

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